Privacy Policy
Last updated: April 13, 2026
Introduction
TestMark DNA ("we," "us," or "our") operates the website https://testmarkdna.com(the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services.
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site.
Information We Collect
Information You Provide
When you contact us by phone or through our Site, we may collect:
- Your name
- Phone number
- Email address
- City and state (to locate your nearest collection site)
- The type of DNA test you are inquiring about
Information Collected Automatically
When you visit our Site, we may automatically collect certain information through cookies and similar technologies, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search terms
- Device type and operating system
How We Use Your Information
We use the information we collect to:
- Connect you with the nearest certified collection site
- Provide customer support and answer your questions
- Process and coordinate DNA testing services
- Improve our Site and services
- Analyze Site usage through aggregated, anonymized data
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- Collection site partners: To coordinate your DNA testing appointment and sample collection
- Laboratory partners: To process your DNA test and deliver results
- Service providers: With trusted third parties who assist us in operating our Site, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential
- Legal requirements: When required by law, subpoena, or other legal process
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. We use Google Analytics 4 to collect anonymized usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
HIPAA Compliance
TestMark DNA is committed to protecting the privacy of health-related information. DNA test results and related health information are handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Results are shared only with authorized individuals and are never disclosed without proper authorization.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt out of certain data collection practices
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at (866) 702-7644.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at (866) 702-7644.
Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
TestMark DNA
Phone: (866) 702-7644
Website: https://testmarkdna.com